Website Terms & Conditions

Website usage terms and conditions

Welcome to the Matrix – right by your side website: (hereafter referred to as the website). Matrix is a brand of MiX Telematics Africa (Pty) Ltd (“MiX Telematics”) and going forward will be referred to as MiX Telematics. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern MiX Telematics’ relationship with you in relation to this website.  If you do not wish to be bound by these terms and conditions, then you may not access, display, use, download, copy or distribute any of the content of this website.

‘MiX Telematics is the owner of the website; with its registered office at Waterfall Office Park, Vorna Valley, Midrand, South Africa; the company registration number is 2004/019797/07; place of registration is the Republic of South Africa.  The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:


You agree that your use of this website is for lawful purposes only. You agree that you will not use this website for any unlawful purpose, including committing a criminal offence, gaining unauthorised access to other computer systems or transmitting unlawful material.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

MiX Telematics reserves the right, in its sole discretion and without notice, to interrupt, suspend or terminate this website as a whole or in part, and to change the software and/or hardware required to gain access to this website. MiX Telematics will however, where practicable, provide notice of such changes. MiX Telematics cannot provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and MiX Telematics expressly exclude liability for any such inaccuracies or errors.

There is no guarantee that you will always be able to access the website. MiX Telematics will not be liable to you for any interruption or delay that you experience in accessing the website, whatever the cause. MiX Telematics does not warrant that the website or the server that makes it available are free of viruses or bugs or other harmful components.


MiX Telematics recognises the importance of protecting your privacy. MiX Telematics follows a strict policy of not disclosing any personal or sensitive information about users to any company, organisation or person outside of MiX Telematics; except where MiX Telematics is legally obliged to disclose such information.

This website uses cookies to monitor browsing preferences. This will help MiX Telematics to identify you when you return to the site and allow MiX Telematics to tailor content to your personal preferences. If you do allow cookies to be used, the following browser information may be stored:

  • Language preference
  • Location
  • Browser type
  • Device platform

This information does not identify you as an individual and is used only for tracking of site use. If you do not wish to use “cookies” you may disable this option in your internet browser settings. “Cookies” can be removed from your computer.


Your use of any information or materials on this website is entirely at your own risk, for which MiX Telematics shall not be liable. The website and all its contents are provided on an “as is” basis, and MiX Telematics makes no representations or warranties of any kind, whether express or implied, to the accuracy of the contents of the website It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. MiX Telematics does not warrant that the website’s functions will be uninterrupted or error-free, or that the site or its server is free from viruses or other harmful components

MiX Telematics, its owners, directors, employees, officials, suppliers, agents and/or representatives shall not be liable for any loss or damage, whether direct, indirect or consequential, or any expense of any nature whatsoever, which may be suffered by the user, which arises directly or indirectly from reliance of the website and/or its content.

MiX Telematics shall not be responsible for any direct or indirect special consequential or other damage of any kind whatsoever suffered or incurred by you related to your use of, or your inability to access or use, the content or the website or any functionality of the website or of any linked website, even where MiX Telematics is expressly advised thereof.

You will indemnify MiX Telematics, its owners, members, employees, officials, agents or representatives, and keep them fully indemnified, from and against any loss or damage suffered or liability incurred in respect of any third party, which arises from your use of this website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.


This website contains material which is owned by or licensed by MiX Telematics. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
All other rights which are not specifically granted are reserved.
This website and its contents may not be reproduced, duplicated, copied, resold or otherwise used for any commercial purpose without the express prior written consent of MiX Telematics.

Privacy Policy

Please read the MiX Telematics Privacy Policy for details of how we use information about you.  This policy is available on the home page and at the bottom of every page that collects personal information.


From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Reliance on any such material is entirely at your own risk.
Any third party wishing to link to this website from their website must obtain permission from MiX Telematics by directing such request to the webmaster, and permission may be granted on terms and conditions agreed.


Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Republic of South Africa.


If you breach these conditions and MiX Telematics takes no action, we are still entitled to use our rights and remedies in the future and where you continue to breach these conditions.


For all enquiries please contact the Web Editor:
MiX Telematics values feedback received from visitors to our site. However, you agree not to transmit any material that is unlawful, harmful, defamatory, abusive, threatening, vulgar or obscene. You remain liable to any third party for your comments, and MiX Telematics is not liable to any third party for the content of your comments.
Please also note that we cannot respond to all of the feedback that we receive.
Thank you for visiting the site.