- Roadside & Medical
Being stuck next to the road can be a stressful experience, especially if you are alone. Receiving assistance can be a challenge, especially if you are not sure exactly where you are.
Matrix has made it easy to get the help you need, when you need it. Alert the Matrix control room of your situation by pressing your panic button remote or by calling the control room phone number, which is available with one-touch dialling from your Matrix app. Trained personnel will assess your situation and send the necessary assistance to your exact location using GPS.
Below is a table of benefits provided to all MX3 customers should a vehicle roadside emergency arise.
|Flat tyre||Call-out + 1 Hour Labour|
|Flat battery||Call-out + 1 Hour Labour|
|Keys locked in vehicle||Call-out + 1 Hour Labour|
|Run out of fuel||Call-out (Fuel for members account)|
|Outside a radius of 1km from home||Per Incident|
|Hotel accommodation, car rental or taxi||R500.00|
|Repatriation of vehicle||R1 000.00|
|Maximum benefit payable per vehicle per annum||R5 000.00|