What information do we collect
When you register on the MiX Telematics website or use our applications, certain information will be collected about you in order to provide you with the services you have requested. We may collect the, including but not limited to, name and job title, company name, contact information including email address, demographic information such as postcode, preferences and interest and other information relevant to customer surveys and/or offers. In addition, through the use of our applications and services, we may collect your company ID number, vehicle information, location, speed and driver status.
www.matrix.co.za collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. www.matrix.co.za‘s purpose in collecting non-personally identifying information is to better understand how www.matrix.co.za. Visitors use its website. From time to time, www.matrix.co.za may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
www.matrix.co.za also collects potentially personally-identifying information that is collected by Google Analytics. The analytics feature www.matrix.co.za as implemented is based on Display Advertising (e.g., Remarketing, Google Display Network Impression Reporting, the Double-click Campaign Manager integration, or Google Analytics Demographics and Interest Reporting). Visitors can opt-out of Google Analytics for Display Advertising and customer Display Network ads using Ad Settings.
www.matrix.co.za will not facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Google Display Advertising features that is based on the Double-click cookie unless www.matrix.co.za has robust notice of, and the user’s prior affirmative (i.e., opt-in) consent to, that merger. www.matrix.co.za also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users. www.matrix.co.za only discloses logged in user IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
At any time, visitors may choose to opt-out of Google Analytics tracking with the Google Analytics opt-out browser add-on.
www.matrix.co.za uses the Google Analytics Demographics and Interest Reporting feature to identify trends in the usage of its website which may be published in reports for internal use.
What we do with the information we gather
Information provided to MiX Telematics may be used for the purposes of providing you with the requested services and information. MiX Telematics owns the information that is collected through our services and applications in its aggregate and anonymised form and we reserve the right to use such aggregate, anonymised information without restriction. MiX Telematics may use this information to improve our website, applications and services; to periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided; to fulfil any other purpose for which you provide the information
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. MiX Telematics will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information.
MiX Telematics may partner with other organizations who may provide you with the services requested through the MiX Telematics website or applications. These partner organisations are required to keep confidential the information received on behalf of MiX Telematics and may not use it for any purpose other than to carry out the services they are performing for MiX Telematics. MiX Telematics will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.
We are committed to ensuring that your information is secure and shall take all reasonable measures to protect the information you provide us. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Information collected using cookies and other tools
What is a cookie
A cookie is a small file which asks permission to be placed on your computer’s hard drive or mobile device. Cookies help us provide you with a better website or application, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. For more information on cookies, please see: www.allaboutcookies.org.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Transfer of your information to other countries
MiX Telematics does not knowingly collect personally identifiable information from children under the age of sixteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Controlling your personal information
You may choose to opt out of marketing or similar messages by opting out of receiving such messages by following the opt-out procedure in the message or you may contact email@example.com. MiX Telematics will try to keep your personal information accurate. You may request details of personal information which we hold about you and request for it to be corrected. If you would like a copy of the information held on you please email us firstname.lastname@example.org .
Changes to this policy
Acceptance of policy
Tel: +27 (0)11 654 8000 email@example.com
Postal address: PO Box 12326, Vorna Valley, 1686, South Africa.
Physical address: Waterfall Business Park, Bekker Road, Vorna Valley, 1686, South Africa