- MATRIX PROTECTLet Matrix Protect be right by your side when it matters most
Let Matrix Protect be right by your side when it matters most
Matrix Protect offers you the Pothole Assist service, which helps you claim back up to 100% of the costs incurred as a result of pothole damage to your vehicle’s tyres and rims.
How it works (Terms and Conditions apply)
- Call the 24-hour Contact Centre if you have had the unfortunate experience of having driven through a pothole causing damage to your tyres and rims.
- Once we have all the details of the incident, we will lodge a claim on your behalf with the relevant Road Authority.
- We offer complete and free case management of the claims process to obtain maximum possible compensation for tyres and rims damaged as a result of potholes in the Republic of South Africa.
- Our Contact Centre aims to get you a refund for the costs of the damage caused.
100% of all payouts received will be passed on to you – NO settlement fees and NO hidden costs.
- We manage the claim end to end until resolution.
- The Contact Centre will also provide free assistance with quotes for replacement tyres and access to preferential rates through selected tyre retail partners.
- Our expert Legal and Administrative Team can provide advice and full support during the claims process.
- We also take on the fight with the relevant Road Authority to get the pothole repaired as quickly as possible to prevent future incidents.