As road users, we all face the potential danger of vehicle theft. Matrix has developed an Early Warning system, which empowers you to be alerted of tampering to your battery as well as movement of your vehicle without your consent.
If you’ve parked your vehicle, simply activate Early Warning through your smartphone app or via SMS. Matrix will alert you of any suspicious activity, allowing for assistance to be provided proactively.
All MX2 & MX3 customers can make use of the Early Warning function via the Matrix Smartphone App. The app can be downloaded for free:
Apple users Click here to download the app
Android users Click here to download the app
To obtain your log in information for the Matrix app, please contact customer care at
firstname.lastname@example.org or call us on (011)654-8090
In the app menu, simply access the Early Warning. You will be able to toggle Early Warning on and off as required. Once your Early Warning is activated, Matrix will know to alert you of any vehicle movements.
Alternatively, customers that cannot download the app can make use of an SMS service to activate and deactivate Early Warning. The below numbers can should be saved depending on your network service provider:
MTN: + 27 83 930 0123 175
Vodacom: + 27 82 007 0540 175
CellC: + 27 84 000 1220 175
Telkom Mobile: + 27 81 160 0520 175
Simply SMS the word “enable”, space, and your vehicle registration number to the number supplied above to activate your Early Warning and SMS the word “disable”, space and your vehicle registration number to deactivate it as required.
Please take note that the Early Warning system has replaced the previously named Geoloc feature of Matrix.