Thank you for subscribing to the Matrix Vehicle Tracking and Recovery Service

As a new member to the Matrix family, we would like to introduce you to the full range of services available to you.
Please follow the links below for your Welcome Letter and Matrix User Manual.

The Matrix App helps you track and monitor your vehicle from anywhere at any time, plus many additional safety features. Also find out more about Matrix Protect, our unique collection of driver assistance benefits.
Please click on the links below to download
  • A copy of your insurance certificate will be sent to you via e-mail once your Matrix device has been installed. In the event that you require another copy, please send an email to or request your certificate via the Matrix App.
  • Download the free Matrix Smartphone App from the Google Play Store or the Apple App Store to request your certificate and to access all the services and features available to you. To receive your login details, email
  • The Matrix online vehicle tracking portal allows you to access detailed reports and pinpoint the position of your vehicle anywhere in South Africa on an interactive map. Through the portal, you can also customize your alerts allowing you to be proactive with your vehicle’s security. Access limited to MX2 and MX3 customers only.
For any queries, please contact us
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