Being stuck next to the road is really not fun, especially if you are alone! Getting help is sometimes also a mission impossible - especially if you are not sure exactly where you are. With the Matrix Roadside Assist service offering, you are not alone and the impossible becomes possible!
All Matrix MX3 customers qualify for our Roadside Assist service. All you need to do is call Matrix or press the button on your remote and we will locate the position of your vehicle within a few seconds. We will also assess your situation and send the necessary assistance using GPS positioning technology.
Run out of fuel? No problem! Vehicle cut-out? No problem! Need help replacing a tyre? No problem! We know you have more important things to worry about than a vehicle break-down, so let us do the worrying for you with Matrix Roadside Assist - a national service available to all Matrix MX3 customers.
Below is a table of benefits that we provide to all MX3 customers should a vehicle roadside emergency arise within territory.
|Flat tyre||Call-out + 1 hour labour|
|Flat battery||Call-out + 1 hour labour|
|Keys locked in vehicle||Call-out + 1 hour labour|
|Run out of fuel||Call-out (fuel for members account)|
|Outside a radius of 100km from home||Per incident|
|Hotel accommodation, or car rental, or taxi||R500.00|
|Repatriation of vehicle||R1000.00|
|Maximum benefit payable per vehicle per annum||R5000.00|
Please note: SOS Roadside Assistance service does not cover:
- Vehicles that can transport more than 1 ton
- Vehicles that can transport more than 8 passengers