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Matrix Vehicle Tracking
  • Emergency Number - Hijack/Theft Only
    0800 111 322
    Emergency Number
    Hijack/Theft Only
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Crash Alert*

Having a serious collision is one thing most people understandably prefer not to think about. To think about your loved ones being in a serious vehicle accident can be even worse... especially if you are not sure that the right help will get there as quickly as possible!

With Matrix's Crash Alert, an impact sensor will come standard with your tracking device and should your vehicle be involved in a serious accident, Matrix will receive a signal from the unit. After assessing the situation, we will immediately send help to the exact location of the vehicle using the GPS co-ordinates from your Matrix unit.

The Crash Alert feature from Matrix has saved many lives in the past and we are proud that this leading personal safety feature will continue to do so in the future.

Below is a table of benefits that are provided to all MX3 customers should a vehicle medical emergency arise within territory.

Medical Assistance Benefit/Limit
Medical advice and information hotline Advice only
Emergency medical advice and assistance line Advice only
Referrals to medical advice and assistance line Advice only
Referrals to crisis line Advice only
Referrals to medical practitioners and facilities Advice only
Medical transportation Full cost, subject to NRPL rates
Inter-hospital transfer Full cost, subject to NRPL rates

Please note: SOS Medical Assistance service does not cover:

  • Vehicles that can transport more than 1 ton
  • Vehicles that can transport more than 8 passengers
* Terms and conditions apply
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